Managing your subscription

Everything billing-related lives in your account on the web. What you see there depends on what you're subscribed to:

• Program subscriptions — recurring programming from a coach you subscribed to. Manage or cancel each one from Subscriptions.
• Pro — your personal upgrade. See Pro for what it includes and where to manage it.
• Org plans — if you run an organization, its plan is under Billing.

Cancelling

Cancelling any subscription stops future renewals. You keep access through the period you already paid for. For program subscriptions, there's no penalty for coming back later. Resubscribing starts a new cycle with the coach's current pricing.

Why your account might say "Manage in the App Store"

You buy some subscriptions on the web and some inside the mobile app through Apple or Google. Only the party that took the payment can change it. That's a platform rule, not ours. So your account page routes you to the right place:

• Subscribed on the web → manage it right here, through the billing portal.
• Subscribed in the app via the App Store or Google Play → your account page says so and points you to that store's subscription settings.

Do you have a question about a charge? Email support with the email on your account and roughly when the charge happened.