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Organization

Managing invites

Once invites go out, Invites is where you watch them land. It's the ledger of every invite your organization sent, for athletes and staff alike, with the status of each. Inviting athletes and Managing teams & staff cover sending. This page is about what happens after.

The invite ledger

Each row shows the invited email, the role they'll join as (Athlete or Coach), the invited date, and its status. A filter across the top shows All, Pending, Accepted, Revoked, and Expired, each with its count. Use it to cut straight to what needs attention. Before a season starts, filter to Pending to see who still needs to accept.

A pending invite reserves one of your plan's seats. That guarantees the seat when the person accepts. Revoking an invite, or letting it expire, frees the seat.

The invite ledger with pending, accepted, revoked, and expired rows, their status filter counts, and Resend, Revoke, and Reinvite actions
The invite ledger.

There's no team column, because an invite doesn't carry a team. Everyone joins the organization first, and you place them on a team afterwards. See Inviting athletes.

The four statuses:

  • Pending — sent, not yet accepted. Invites you send from the dashboard have no deadline. They stay good until someone accepts or you revoke them.
  • Accepted — the invitee is in, with the date they joined.
  • Revoked — you cancelled it before anyone used it. The link is dead.
  • Expired — the invite carried an end date and passed it. The link no longer works. If the person should still join, send a fresh invite.

Resending, revoking, and reinviting

Pending rows carry two actions:

  • Resend — sends the same invite email again. This is the usual fix when an invite sits buried in an inbox or lands in spam.
  • Revoke — cancels the invite immediately. After you revoke it, the link in their email does nothing.

Revoked and expired rows carry Reinvite, which sends a brand-new invite to the same address. Accepted rows have no actions. Old rows stay in the ledger either way, so the record stays honest.

Why invites work the way they do

Every invite is email-locked and single-use. It only works for the address you sent it to. It works exactly once. The dashboard never displays an invite code. The invitee gets a link in their email.

That's deliberate. Anyone who sees a code pasted into a team group chat could redeem it. An email-locked link is useless to everyone except the person you chose. Nobody joins your organization without an invite you sent. Forwarding a used or revoked link gets someone nothing.

One consequence is worth knowing. If the invited email already has an account, accepting the invite adds your organization to that account. It never creates a duplicate account. See Accounts & workspaces.

If you want to sell a program to someone rather than put them on a roster, an invite is the wrong tool. See Invites vs. program links.